Zomato order fraud

www.zomato.com

I was ordered a pizza from Domino’s few days ago , Domino’s have given commitment that order will be delivered within 30 mins guarantee , but I received the order after 1 hrs when I tried to claim fee coupon Domino’s have given excuse that order should be done only from Domino’s portal only.
Request you to help me on it it seems like stupid.

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