Reliance Water Heaters Reviews

Right out of the box igniter failure, tech support would not even talk to me until I sent them photos of the venting and install, then would call me back within 30 min. Well been going on 2 hours and still no reply! Removed glass and lit manually cause I ain’t got time for that and sent them this nice email. Thank you for your quick turnaround time and very helpful tech-support for doing absolutely nothing so far. I’m glad I spent 54000/- on a reputable product, and lost a days of work (another 36000/-). Quality and customer service is clearly not this company’s “forte”. Sincerely, Very dissatisfied customer